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Missing Collection Image In Ui
D
Doug Portz
15 posts
Tue Nov 07, 17 10:29 PM CST
I was adding a couple collections that require a customer to select 2 images, but the UI appears to be missing an image, I don't know where it should reside or even look like - hopefully someone can point me in the right direction.
see screenshot below
https://www.dropbox.com/s/zptvum4shumyrkt/Screen%20Shot%202017-11-07%20at%2010.26.20%20PM.png?dl=0
broken icon image in grey box on right hand side.
see screenshot below
https://www.dropbox.com/s/zptvum4shumyrkt/Screen%20Shot%202017-11-07%20at%2010.26.20%20PM.png?dl=0
broken icon image in grey box on right hand side.
Tim - PicturesPro.com
16,148 posts
(admin)
Wed Nov 08, 17 9:02 AM CST
Can you post or email me a link to a gallery with password if needed so I can look at the source? I don't see that happening.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
D
Doug Portz
15 posts
Wed Nov 08, 17 9:34 AM CST
https://www.portz.ca/store/photos/sports_teams/
password is: (removed)
select a photo, then click on Money Saver, and select any package. then fill in the required field and Add to Cart, the next page that comes up is where the image is missing
password is: (removed)
select a photo, then click on Money Saver, and select any package. then fill in the required field and Add to Cart, the next page that comes up is where the image is missing
Edited Wed Nov 08, 17 10:50 AM by Doug Portz
D
Doug Portz
15 posts
Wed Nov 08, 17 10:04 AM CST
Update: I know what the problem is
I went in and turned on right clicking and looked at the url for the broken image - it looks like it should be a thumbnail for the current image -
http://www.portz.ca/store/sy-photos/2017/11/07/21/mini_3e3_Springfield_Icehawks_Atom_Yellow_04.jpg
The URL is missing the https and only trying to go to http - and my site is not finding it.
If i put in the https, it works
not sure if there is a setting in your app for that or if it is a hosting issue
I went in and turned on right clicking and looked at the url for the broken image - it looks like it should be a thumbnail for the current image -
http://www.portz.ca/store/sy-photos/2017/11/07/21/mini_3e3_Springfield_Icehawks_Atom_Yellow_04.jpg
The URL is missing the https and only trying to go to http - and my site is not finding it.
If i put in the https, it works
not sure if there is a setting in your app for that or if it is a hosting issue
Edited Wed Nov 08, 17 10:07 AM by Doug Portz
Tim - PicturesPro.com
16,148 posts
(admin)
Wed Nov 08, 17 10:41 AM CST
In your Sytist admin, click Settings in the main menu.
Then click "edit config file" under the left menu.
Look for this line toward the top:
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."";
and change it to
$setup['url'] = "https://".$_SERVER['HTTP_HOST']."";
Just adding the s and save. That might fix it.
Then click "edit config file" under the left menu.
Look for this line toward the top:
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."";
and change it to
$setup['url'] = "https://".$_SERVER['HTTP_HOST']."";
Just adding the s and save. That might fix it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
D
Doug Portz
15 posts
Wed Nov 08, 17 10:50 AM CST
Thanks Tim,
I am just waiting for my Hosting Company to check the .htaccess file and see if there is an issue there first. if they can't fix it to properly convert http requests to https then I will try your method.
I am just waiting for my Hosting Company to check the .htaccess file and see if there is an issue there first. if they can't fix it to properly convert http requests to https then I will try your method.
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