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Photos Uploading But Not Being Uploaded

M
32 posts
Tue Oct 03, 17 5:11 AM CST
Hi Tim,

I hope you are well?

I am currently having problems uploading images to Sytist and the symptoms seems to be pointing to php limits as per the documentation: http://www.picturespro.com/sytist-manual/articles/issues-uploading-photos/ All the images go through the normal upload process with a complete message after each one. However not all of the images are uploading.

Checking the settings in Sytist, settings, my values are:

PHP version 5.6.31
memory_limit
Local value: 1024m
Master value: 1528m
upload_max_filesize: 200m (both local & master)
post_max_size: 8m (both local & master)

Things look ok but obviously the images aren't all being uploaded so something is a miss. There was a server change a little while a go so guess there is a setting missing somewhere. Is there anything else I need to look for?

Thanks,
Marc
16,236 posts (admin)
Tue Oct 03, 17 11:34 AM CST
Are the file sizes over 8MB? That's the only limit I would see being an issue.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
32 posts
Tue Oct 03, 17 11:42 AM CST
Hi Tim,

Yep most are but this hasn't been an issue in the past. There have been a few thousand photos uploaded without any problems before so I can only think it's related to the recent server change.

Is there anything else to look for?

Thanks
Marc
16,236 posts (admin)
Tue Oct 03, 17 12:55 PM CST
In your post above, you have

post_max_size: 8m

That means you won't be able to POST / upload a file more than 8MB. In the upload dialog window it will show those PHP settings. Does it also show it being 8M there? If so, then that value would need to be increases in the php.ini file, either by you if you have access to that file or your hosting company.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
32 posts
Wed Oct 04, 17 7:35 AM CST
Ah ha... thanks Tim,

I thought the key value was upload_max_filesize but looking back on it, it makes sense. I've changed the post_max_size value and all is good.

Thanks for your help,
Marc
a
8 posts
Mon Apr 19, 21 4:15 AM CST
I am having this issue and changed the suggested parameters above and still have the issue.
M
32 posts
Tue Apr 20, 21 6:00 AM CST
Hi Andy,

It's been a while since I first raised this as a problem and I can't remember the exact method for resolution. If it helps these are the settings that I am using along with PHP 7.2. and all works fine for me:

ini_set('memory_limit', '1024M');
ini_set('upload_max_filesize', '128M');
ini_set('post_max_size', '128M');

Hope it helps!
Marc
7 total messages
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