To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Blank Page While Installing/during Installation
C
Cameron Way
51 posts
Mon Sep 25, 17 10:39 AM CST
Hello, everyone.
I'm getting a blank page while installing/during installation of Sytist 2.2
According to the checklist, I'm good to go: http://cameronwayphoto.com/sytist.php
Has anyone else had this problem? Does anyone know what the fix is?
Thank, you!
Cameron
I'm getting a blank page while installing/during installation of Sytist 2.2
According to the checklist, I'm good to go: http://cameronwayphoto.com/sytist.php
Has anyone else had this problem? Does anyone know what the fix is?
Thank, you!
Cameron
Tim - PicturesPro.com
16,216 posts
(admin)
Mon Sep 25, 17 1:07 PM CST
I think maybe the MySQLi_ functions are not enabled in the PHP configuration. I am about to email you a different sytist.php file to upload that should show if it is or not.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
C
Cameron Way
51 posts
Mon Sep 25, 17 3:21 PM CST
Tim - PicturesPro.com
16,216 posts
(admin)
Tue Sep 26, 17 6:12 AM CST
Did you change any file / folder permissions when you uploaded the files? That can cause that issue.
You can email me the link you are using and your FTP or hosting username and password and I can take a look.
You can email me the link you are using and your FTP or hosting username and password and I can take a look.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
C
Cameron Way
51 posts
Tue Sep 26, 17 8:53 AM CST
No, I have not changed any permissions. Should I have?
Tim - PicturesPro.com
16,216 posts
(admin)
Tue Sep 26, 17 8:57 AM CST
No
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
C
Cameron Way
51 posts
Wed Sep 27, 17 8:32 PM CST
I deleted all the files and database and started over. Still coming-up with a blank page after I fill-in the database information.
C
Cameron Way
51 posts
Fri Sep 29, 17 10:33 AM CST
All fixed. Thank you, Tim!
If anybody else runs into this problem, it was the single quote I had in the database user's password.
If anybody else runs into this problem, it was the single quote I had in the database user's password.
Please log in or Create an account to post or reply to topics.
Loading more pages