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Website Down

R
1 posts
Sat Sep 02, 17 10:55 AM CST
Our site is currently down with the following error message displayed:

Unable to connect to the databaseUnknown MySQL server host 'refereephoto.clnvczf9ttzo.us-east-1.rds.amazonaws.com' (2)

Not sure where to turn to solve it.
28 posts
Sat Sep 02, 17 11:05 AM CST
It looks like you are hosting your Sytist site on Amazon Web Services?
I assume it has been working until recently?
Did you make any changes on your AWS account?

The error is just saying it can't reach your Amazon mySQL server. That would be listed under "RDS" in your AWS control panel.
I would login to your AWS account and check the status of your mySQL database. Make sure it's up and running.

I haven't used AWS for site hosting or RDS(mySQL), but just somewhere to start looking.
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Category: Error
 
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