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Downloads Are Ready Email Link Not Working
Z
Zach Jenkins
15 posts
Fri Aug 25, 17 9:23 PM CST
When my clients receive the Downloads are ready email, the link and password are not showing up. Instead, all they get is the code. Am I not doing something I need to do here?
Tim - PicturesPro.com
16,152 posts
(admin)
Sun Aug 27, 17 5:40 AM CST
What exactly is being shown? Can you post a screen shot?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Z
Zach Jenkins
15 posts
Tue Aug 29, 17 11:06 AM CST
Tim - PicturesPro.com
16,152 posts
(admin)
Wed Aug 30, 17 9:23 AM CST
I think maybe you aren't sending the email from the right place, so it isn't replacing the codes. You should view the order in the admin, click the Manage Photos tab, and click the link above the photos that says "Send email to notify photos are ready to download (info@email.address)."
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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