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Current Version: 4.9.2 | Sytist Manual | Common  Issues | Feature Requests

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Pre Order

K
49 posts
Sat Aug 06, 22 11:18 PM CST
I am setting up a pre order for upcoming sports photos. I have my price lists set up and I have clicked on Require before selecting other items box checked. However, when I select a package to add to cart it to test it, it does not bring up the a la carte items.

There are no images yet as this is a pre sale. Customers will be coming back to select their images. Am I missing something?

Also, what is the easiest way to have the customers select their images when they are uploaded. There will be approximately 250 customers.

16,236 posts (admin)
Mon Aug 08, 22 4:22 AM CST
The a la cart items are already shown with a lock icon next to them. Once you add a product from the required group it will remove the lock from the products in the other product groups.

You can send a notification to people that have purchased when the photos are ready by clicking the People tab of the gallery. You can either load the images in the pre-order gallery and turn off pre-order or create a new gallery and replace the link in the notification email with the link of the new gallery.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
49 posts
Mon Aug 08, 22 8:42 AM CST
Thank you Tim.

Maybe I'm missing something but it isn't working for me.
16,236 posts (admin)
Mon Aug 08, 22 10:58 AM CST
What is the link to the pre-order page?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
49 posts
Mon Aug 08, 22 11:02 AM CST
http://www.kmarchesanophotography.com/client-galleries/2022-kinnelon-colts-footballcheer/

I have it set up like I do for my schools. Once you click on the package you want, all of the a la carte items show up.

16,236 posts (admin)
Mon Aug 08, 22 11:06 AM CST
Looks to me you only have 1 product group. You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
6 total messages
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