To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Upload Failures

T
53 posts
Tue Sep 15, 20 8:53 AM CST
Any clue why I all of a sudden can't upload photos? I'm attaching a screenshot.

This may be a two-fold problem because I thought the filenames were too long. I went to rename a few files and then the rename wouldn't take.

I haven't tried FTP; I'm in a time constraint with sessions. This was supposed to take 30 minutes tops (uploading new galleries), and now I'm on Day 2 of trouble-shooting.

If this is a Windows problem, all of you are going to hear quite the curse-laden yell from southeast New York.

Thanks, Tim.

-Tom
Attached Photos

16,148 posts (admin)
Tue Sep 15, 20 11:41 AM CST
I see the file sizes of the photos are 0KB. Maybe you are out of space on your hosting? Or maybe the photos are on a different drive?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
53 posts
Tue Sep 15, 20 4:25 PM CST
Hosting is Amazon S3...I'm pretty sure my plan is "pay as you go/use" so storage shouldn't be an issue.

Not sure I completely understand "the photos are on a different drive"? Are you inferring that they were
aliased somehow? I used the upload dialog and navigated to the folder; all images *should*
be where they show to be.

I swear if this is a Windows issue I'm going to lose it ????

Thanks as always, Tim.

-Tom
16,148 posts (admin)
Wed Sep 16, 20 5:26 AM CST
I am going to guess it is a windows problem because I don't believe it is a Sytist problem.

What I mean by "the photos are on a different drive", are the photos on an external hard drive? That could be an issue.

Try another browser, restart your computer, etc....

If you want me to try to upload you can send me the following :

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
53 posts
Sat Sep 19, 20 9:11 AM CST
Hi Tim,

Haven't tried anything yet...been on location all week. Just a courtesy update...I will try over the weekend.

Thanks again.

-Tom
5 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 483 times
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close