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Downloads Not Adding To Total To Qualify For Free Shipping Parameter
Peter Gillahan
60 posts
Wed Apr 01, 20 12:37 AM CST
Hi, We have come across a problem where we are running Free Shipping on orders spending $50 or more. If they order print products over $50 it works fine but if they have a combination of print and download products it does not offer free shipping in the check out, even though they have spent over $50.
Is there a way to have downloads count towards being accepted in the checkout to enable the free shipping?
Is there a way to have downloads count towards being accepted in the checkout to enable the free shipping?
Attached Photos
Tim - PicturesPro.com
16,216 posts
(admin)
Thu Apr 02, 20 4:35 AM CST
That's just how it is programmed. It takes the total of all of the shippable items in the cart to calculate the shipping total. There is no work around.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Michael Leenheer
493 posts
Sun Apr 24, 22 1:30 PM CST
Tim ...
when you see stuff like this you often just say "there is no option for this". Do you ever think, "but I do understand what they are saying and it makes sense"?
I don't know how hard it is to do the software change so please pardon my ignorance... but couldn't the special offer just be re-coded to use the order total instead of only the shippable-items total?
when you see stuff like this you often just say "there is no option for this". Do you ever think, "but I do understand what they are saying and it makes sense"?
I don't know how hard it is to do the software change so please pardon my ignorance... but couldn't the special offer just be re-coded to use the order total instead of only the shippable-items total?
Michael Leenheer || My Sytist: https://subphoto.ca/client_galleries/demo01/
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