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Current Version: 4.9.1 | Sytist Manual | Common  Issues | Feature Requests

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Manually Process Email Failure

53 posts
Sat Jan 25, 20 5:08 PM CST
Hi Tim,
Looks like when I send a manually processed credit card order, the manually entered email for this option does not get sent to, just the regular order email address. Can you help?
Cheers,
Simon
Attached Photos

Edited Sat Jan 25, 20 5:09 PM by Simon Elwell
Sitist and Pictures Pro User.
Wellington
New Zealand
16,216 posts (admin)
Mon Jan 27, 20 5:45 AM CST
You will get emailed a copy of the order like all other orders and half of the credit card information is at the top of that email. If you are not receiving them, check your spam. You might also see them in Stats -> Email Logs in the admin.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
53 posts
Mon Jan 27, 20 2:30 PM CST
Ok, thanks. Although I was looking to get those orders sent to my accounts department to process instead of the usual and thought this feature would of been helpful had it worked.

Cheers
Simon
Sitist and Pictures Pro User.
Wellington
New Zealand
16,216 posts (admin)
Tue Jan 28, 20 4:57 AM CST
You can have new order emails sent to multiple email addresses in Settings -> Admin/Main Settings.
Edited Tue Jan 28, 20 4:57 AM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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Category: Payment Options
 
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