Order Summary W/custom Cropped Image Overlaps Txt

Hello,

I have noticed when receiving any orders that has a custom crop selected by the customer, it overlaps all the txt information from that image, making impossible to read. If there an order with no crop, then the txt appears just fine on the order. Is there a setting to fix this?

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You must have increased the thumbnail dimensions quite a bit under Photo Sizes in Settings -> Photo Settings. 200x300 is default. When it displays the crop on the order it uses that file and if it is too big I can see that happening. You should be able to view the details in the order email or the printable version (packing slip).

You might want to change the thumbnail sizes in Settings -> Photo Settings back to 200 & 300 for future orders. The thumbnail files aren't used that much any ways.

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Thanks Tim, although I think my thumbnail settings are correct under the section you’ve pointed out.
Here’s what I got.

Large max image width 1500
Large max image height 1500
Small max image width 550
Small max image height 550
Thumbnail max width 200
Thumbnail max height 300
Mini previews 50

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I don't know why it would be overlapping. Post or email me a screenshot of what you see. You might just have really low screen resolution.

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