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Password/price List/publish Status Not Updating
N
Nancy Gould
31 posts
Wed Jul 17, 19 6:57 PM CST
I have been having trouble with client galleries updating.
I will change the password, close the window, and save changes and the new password does not appear.
This also happens with price lists and publish status.
I am on the most recent version.
I have galleries that need to be posted so please let me know what to do ASAP.
Thanks,
Nancy
I will change the password, close the window, and save changes and the new password does not appear.
This also happens with price lists and publish status.
I am on the most recent version.
I have galleries that need to be posted so please let me know what to do ASAP.
Thanks,
Nancy
Tim - PicturesPro.com
16,247 posts
(admin)
Thu Jul 18, 19 4:53 AM CST
Sounds like you or your host has added a cache service ... like Varnish, Cloud Flare, Site Lock, etc... which can cause weird things to happen (because it is caching the pages). If you haven't added something like that to your site, check with your host if they have and if so, turn it off.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
N
Nancy Gould
31 posts
Thu Jul 18, 19 4:17 PM CST
I checked and they don't have any cache set up. I am still having issues.
I will upload photos into sub galleries - if I click on the sub galleries I see them, but from the main page it shows 0 images in those galleries.
I will upload photos into sub galleries - if I click on the sub galleries I see them, but from the main page it shows 0 images in those galleries.
Tim - PicturesPro.com
16,247 posts
(admin)
Fri Jul 19, 19 6:18 AM CST
I have no idea. You will need to send me the link to your Sytist admin, the admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages), I can take a closer look. Also let me know which gallery to look at.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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