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Current Version: 4.8.5 | Sytist Manual | Common Issues | Feature Requests
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Book Now
J
Jon Lemay
53 posts
Thu Mar 21, 19 11:39 AM CST
When I click on the book-now feature it hangs and just spins. Help. LeMay
J
Jon Lemay
53 posts
Thu Mar 21, 19 6:40 PM CST
My desktop version seems to work well but the phone version just spins. jon
Tim - PicturesPro.com
16,148 posts
(admin)
Fri Mar 22, 19 4:56 AM CST
Possible causes:
1) In your booking service, nothing set for the booking length.
2) Time Blocks. In Calendar -> Booking Settings, or if you are using custom available times in your booking service, the time block need to match the ending time.
Example, if you have 30 minute time blocks, then the end time must end with either :00 or :30 (5:00 or 5:30). If your time blocks are 15 minutes, the end time needs to end with with either :00,:15,:30, :45 (5:00, 5:15, 5:30, 5:45).
If they don't, it can cause an infinite loop.
1) In your booking service, nothing set for the booking length.
2) Time Blocks. In Calendar -> Booking Settings, or if you are using custom available times in your booking service, the time block need to match the ending time.
Example, if you have 30 minute time blocks, then the end time must end with either :00 or :30 (5:00 or 5:30). If your time blocks are 15 minutes, the end time needs to end with with either :00,:15,:30, :45 (5:00, 5:15, 5:30, 5:45).
If they don't, it can cause an infinite loop.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Jon Lemay
53 posts
Fri Mar 22, 19 9:17 AM CST
why does it work on the PC and not the phone? jon
Tim - PicturesPro.com
16,148 posts
(admin)
Fri Mar 22, 19 11:29 AM CST
It would work the same for both. Post or email me a link where I can view the calendar.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Jon Lemay
53 posts
Fri Mar 22, 19 11:54 AM CST
Tim - PicturesPro.com
16,148 posts
(admin)
Fri Mar 22, 19 12:19 PM CST
This line in the .htaccess file in the root of your website (main website/wordpress folder ...l not a Sytist file) is causing that issue.
Header always set Content-Security-Policy "upgrade-insecure-requests;"
Viewing it with this link has the problem (no http[s])
http://www.lemayphoto.net/onlineproofs/book-now/
This link it works fine (with https):
https://www.lemayphoto.net/onlineproofs/book-now/
The reason why is because when on the http link, that line of code is making it call the file to display the calendar over httpS which results with an error in the console of "Cross-Origin Read Blocking (CORB) blocked cross-origin response" and stops the calendar from being displayed.
I can remove that line of code from your htaccess file or you can have your host look into it. Just let me know.
Header always set Content-Security-Policy "upgrade-insecure-requests;"
Viewing it with this link has the problem (no http[s])
http://www.lemayphoto.net/onlineproofs/book-now/
This link it works fine (with https):
https://www.lemayphoto.net/onlineproofs/book-now/
The reason why is because when on the http link, that line of code is making it call the file to display the calendar over httpS which results with an error in the console of "Cross-Origin Read Blocking (CORB) blocked cross-origin response" and stops the calendar from being displayed.
I can remove that line of code from your htaccess file or you can have your host look into it. Just let me know.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Jon Lemay
53 posts
Fri Mar 22, 19 1:48 PM CST
That did it! Thanks so much. jon
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