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Larger Image Files Aren't Uploading - Settings All Set To Allow Large Uploads.

A
31 posts
Tue Oct 16, 18 4:12 AM CST
For some reason larger images aren't uploading.
Server is set to allow up to 180mb uploads.
Config file is set to allow up to 30mb uploads.

It seems to allow uploads up until around 5mb. If you try to upload bigger than that, it goes through the motions as if everything has worked, but the images don't appear.

Tested on multiple browsers and platforms with the same result.

Any help would be appreciated!

Link if it helps: https://galleries.studiocphotography.co.uk

Thank you!
16,246 posts (admin)
Tue Oct 16, 18 6:31 AM CST
In the upload dialog, click the "Server Configurations" link. What does it say under there?
Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
31 posts
Tue Oct 16, 18 7:03 AM CST
All looks ok - pic attached.
Edited Tue Oct 16, 18 7:03 AM by Anthony Treasurer
A
31 posts
Tue Oct 16, 18 7:04 AM CST
Actually attached it this time!
Attached Photos

16,246 posts (admin)
Tue Oct 16, 18 11:25 AM CST
You might need to increase the PHP memory limit
https://www.picturespro.com/sytist-manual/articles/issues-uploading-photos/

In your Sytist admin, click on Settings in the main menu, then underneath the left menu click edit config file.

Increase this line:

ini_set('memory_limit', '512M');

To this:
ini_set('memory_limit', '1024M');

It may also have to be increased in the php.ini file.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
31 posts
Tue Oct 23, 18 7:30 AM CST
I have tried that but still no change.
Tried uploading a group of photos ranging from 700kb to 17mb, and only the smaller photos uploaded.
No error messages were shown.
A
31 posts
Tue Oct 23, 18 7:33 AM CST
Picture of PHP info if it helps.
Attached Photos

16,246 posts (admin)
Tue Oct 23, 18 10:54 AM CST
Your host may have hard limits set on the max upload size and post max size. You may want to email me FTP access to your site so I can take a look. The limits are with the hosting though, not within Sytist.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
31 posts
Tue Oct 23, 18 11:28 AM CST
FTP Access sent over via email. :)
9 total messages
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