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Emails Not Being Sent.

 
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Catherine Willis
2 posts
Tue Jul 24, 18
12:10 PM
I do not know why but some clients are not receiving their confirmation order emails nor those which have their download links. I have checked everything I can think of, can anyone suggest a reason why they will not be going
Tim - PicturesPro.com
10491 posts
admin
Tue Jul 24, 18
2:09 PM
If some people are not receiving emails then most likely they are going into spam or being blocked completely due to the IP address of your hosting being blacklisted. You should check with your hosting company about that.

If none are going out, could be the same but here is troubleshooting info:
https://www.picturespro.com/sytist-manual/settings/mail-sending-settings/
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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