Serious Bug - Free Downloads
I have set up a free download for a prom, limited to one per person. It tells everyone that they have reached their download limit even though they have not downloaded anything yet. Only if I change to permitted number of downloads to "0" (allowing unlimited downloads) can anyone download anything. Please help. I have 300 kids mad at me!
No, they are different IP addresses., except for one who tried to fool the system by using a different email address at the same IP. I had my daughter who lives across town try it and she couldn't either. Two of the people were on Cell Networks. I finally had to set it up as a bonus coupon with a limit of one and that worked. For testing purposes, is there a way that an administrator can bypass the IP lookup so that it will let us test? Is anyone else having this problem? If not, maybe I have something set up wrong, since this is my first attempt to use free downloads.
Edited Tue May 01, 18 7:27 AM by Paul White
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