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Jpeg Images Still Not Showing Up On Packing Slip

 
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Bruce Pham
177 posts
Tue Feb 27, 18
7:49 AM
Tim,
I am still having issues with JPEG images showing up on the packing slip when the images are mixed with png images. See attached. These are brand new galleries where the customer has not favorite the images before any updates. Could you take a look. At one time this was resolved, unfortunately it has returned after a few updates.
Attached Photos
 
 
 
 
 
Bruce Pham • Forever Studio • School Pictures At Their Best
Tim - PicturesPro.com
9766 posts
admin
Tue Feb 27, 18
9:25 AM
I thought I had fixed that but maybe I missed the packing slips. I will look into it.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
This reply was deleted.
Bruce Pham
177 posts
Tue Feb 27, 18
10:43 AM
It seems to be random or depends on the position of the jpeg on the order slip. See Attached
Attached Photos
 
 
 
 
 
Bruce Pham • Forever Studio • School Pictures At Their Best
Bruce Pham
177 posts
Fri Mar 23, 18
4:51 PM
Hi Tim,
I know your a busy man, just wanted to check to see if there was any progress on the packing slip. I looked at some of the missing images on the packing slip and compared them on the ftp folders where they are suppose to reside, however whenever they are missing on the slip, they are missing in the folders.
 
 
 
 
 
Bruce Pham • Forever Studio • School Pictures At Their Best
Tim - PicturesPro.com
9766 posts
admin
Mon Mar 26, 18
5:40 AM
Yes I have it fixed for the next update. If you need the file you can send me an email.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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