If you have a support question or comment, click the Post New Topic link below. Sytist Manual | Sytist Articles | Facebook Page.

Buy All- Collection Problem

 
Please log in or Create an account to post or reply to topics.
 
Sarah MacKenzie
99 posts
Wed Feb 21, 18
6:19 PM
I have collections set up containing individual prints and a buy all for digital files.

When ordering, it is asking to select a photo for the buy all.

Then the order only contains the download for the selected photo, rather than all of them.
Edited Wed Feb 21, 18 6:20 PM by Sarah MacKenzie
Tim - PicturesPro.com
10142 posts
admin
Thu Feb 22, 18
8:47 AM
It sounds like it is not actually a Buy All. A Buy All won't ask to select a photo
https://www.picturespro.com/sytist-manual/photo-products/buy-alls/
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Sarah MacKenzie
99 posts
Thu Feb 22, 18
10:07 AM
I made the item in the Buy All list. When I add the same item to the cart in its own (not the one in the collection) it works as a buy all - all the photos are listed. It’s also on the buy all list.
Edited Thu Feb 22, 18 10:08 AM by Sarah MacKenzie
Tim - PicturesPro.com
10142 posts
admin
Fri Feb 23, 18
7:50 AM
Email me the link to a gallery with password if needed and let me know which product it is.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2017 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close