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Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
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Buy All- Collection Problem
S
Sarah MacKenzie
182 posts
Wed Feb 21, 18 6:19 PM CST
I have collections set up containing individual prints and a buy all for digital files.
When ordering, it is asking to select a photo for the buy all.
Then the order only contains the download for the selected photo, rather than all of them.
When ordering, it is asking to select a photo for the buy all.
Then the order only contains the download for the selected photo, rather than all of them.
Edited Wed Feb 21, 18 6:20 PM by Sarah MacKenzie
Tim - PicturesPro.com
16,247 posts
(admin)
Thu Feb 22, 18 8:47 AM CST
It sounds like it is not actually a Buy All. A Buy All won't ask to select a photo
https://www.picturespro.com/sytist-manual/photo-products/buy-alls/
https://www.picturespro.com/sytist-manual/photo-products/buy-alls/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Sarah MacKenzie
182 posts
Thu Feb 22, 18 10:07 AM CST
I made the item in the Buy All list. When I add the same item to the cart in its own (not the one in the collection) it works as a buy all - all the photos are listed. It’s also on the buy all list.
Edited Thu Feb 22, 18 10:08 AM by Sarah MacKenzie
Tim - PicturesPro.com
16,247 posts
(admin)
Fri Feb 23, 18 7:50 AM CST
Email me the link to a gallery with password if needed and let me know which product it is.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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