To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Double Booked

257 posts
Thu Jan 18, 18 6:43 PM CST
I made a fake appointment starting at 7am ranging to 7pm. Sometime I do this to show visitors the message "no available openings" as opposed to having the date just show up gray.

However, someone was able to book an appointment during this blocked time.

Any advice?

Thanks.
Aric Hoek
188 posts
Thu Jan 18, 18 9:03 PM CST
Hey Aric. I have experienced this as well, this usually happens because the customer has this in there shopping cart.

You kind of have to watch the shopping carts to make sure there is nothing in there that is not already booked.

In short, you need to clear the shopping cart OFTEN.

Hope this was helpful!

Cheers,
Arron Robles, Solutions Designer | APVisions.com | Robles365.com
16,146 posts (admin)
Sat Jan 20, 18 3:54 AM CST
If someone adds a booking service to their cart, it will delete it if they go to checkout more than 15 minutes later. Was it actually blocked out on the calendar before they booked?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
188 posts
Sat Jan 20, 18 9:20 PM CST
Hey Tim. For me I unfortunately did not notice that, but I will keep an eye out for that.

Cheers,
Arron Robles, Solutions Designer | APVisions.com | Robles365.com
4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 588 times
Category: Calendar
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close