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Double Booked

 
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Aric Hoek
170 posts
Thu Jan 18, 18
6:43 PM
I made a fake appointment starting at 7am ranging to 7pm. Sometime I do this to show visitors the message "no available openings" as opposed to having the date just show up gray.

However, someone was able to book an appointment during this blocked time.

Any advice?

Thanks.
 
 
 
 
 
Aric Hoek
Arron Robles
130 posts
Thu Jan 18, 18
9:03 PM
Hey Aric. I have experienced this as well, this usually happens because the customer has this in there shopping cart.

You kind of have to watch the shopping carts to make sure there is nothing in there that is not already booked.

In short, you need to clear the shopping cart OFTEN.

Hope this was helpful!

Cheers,
 
 
 
 
 
Arron Robles, Solutions Designer | Reports Developer |A.P.Visions.com - arron@apvisions.com | PicturesPro Affiliate | Sytist V.2.9.2 | PhotoCart V.7.1.0
Tim - PicturesPro.com
9992 posts
admin
Sat Jan 20, 18
3:54 AM
If someone adds a booking service to their cart, it will delete it if they go to checkout more than 15 minutes later. Was it actually blocked out on the calendar before they booked?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Arron Robles
130 posts
Sat Jan 20, 18
9:20 PM
Hey Tim. For me I unfortunately did not notice that, but I will keep an eye out for that.

Cheers,
 
 
 
 
 
Arron Robles, Solutions Designer | Reports Developer |A.P.Visions.com - arron@apvisions.com | PicturesPro Affiliate | Sytist V.2.9.2 | PhotoCart V.7.1.0
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