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Can't Pay For An Order

 
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Steve Sheldon
Tue Jan 09, 18
8:49 AM
I don;t use my sytist store much but placed a test order and when I went to pay it gave me this screen. What do I need to do?
Secure Connection Failed

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites
Tim - PicturesPro.com
admin
Tue Jan 09, 18
11:10 AM
That error usually means either you don't have a SSL (security certificate) installed, or the one you have has expired.

Is it not until you enter in the credit card info? And if so, which payment option are you using?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Steve Sheldon
Tue Jan 09, 18
11:12 AM
Yes, after the CC is entered. I'll check on SSL.
Thanks.
Steve Sheldon
Wed Jan 10, 18
2:25 PM
Here is a screen shot of what my computer person got when he tried to test an order. He says the SSL is up to date.
Attached Photos
Tim - PicturesPro.com
admin
Thu Jan 11, 18
6:54 AM
Which payment option are you using?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Steve Sheldon
Thu Jan 11, 18
10:54 AM
Square
Tim - PicturesPro.com
admin
Fri Jan 12, 18
4:01 AM
I'll email you a file to try.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Johnathan Sanson
Mon Jan 22, 18
12:36 PM
Tim,

I'm having the same problem. I have updated to 2.6, PHP is 7.1 and I have made sure the oauth part of PHP is there. Is there any other part of the PHP install that I need to insure. It was working for a while but then it quit and hasn't worked in a few months now.
Tim - PicturesPro.com
admin
Tue Jan 23, 18
5:20 AM
Square changed something in the way the post data back which caused the problem. A new update was released today that includes a fix for it. Do the update you will see a notice for on your Sytist admin home page.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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