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Pricing Across Two Price-lists In One Order

a
331 posts
Mon Nov 20, 17 3:54 PM CST
Hi Tim,
i have two different price-lists made, one for when I sell digital action images and then one for digital green screen images. some how a customer ordered from a bulk set of 25 digital action images and was able to include digital green screen images from a different price-list without paying the digital green screen price plus the images are without backgrounds and thew were included as part of the total 25 image bulk order. If you look at my site its order #255

Andy
16,148 posts (admin)
Wed Nov 22, 17 9:12 AM CST
Does this customer by chance have favorites? And if so, does it look like they may have ordered from their favorites?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
a
331 posts
Wed Nov 22, 17 9:37 AM CST
yes he does have favorites. and he may have done that. in the past I have mentioned to customers to order from their favorites but I don't remember telling this customer. But it is a possibility i guess.

Andy
16,148 posts (admin)
Wed Nov 22, 17 9:53 AM CST
I thought I had it when there were photos in favorites from galleries with different price lists, it didn't offer a buy all if one is in the price list. I will have to do some looking into that.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
a
331 posts
Wed Nov 22, 17 9:57 AM CST
Please let me know when you can. I have many customers that will be buying from galleries with different pricing options that offer multiple downloads at one price. You are an administrator on my site if you need a PW I can reset it just email me.

Andy
5 total messages
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