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Sale Tax Not Charged When It Should Have

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jadine bruner
58 posts
Sun Nov 12, 17
9:45 PM
I had a recent order that did not charge sales tax. An order placed on Nov 8 was a taxable item, it charged sales tax as it should. Nov 11, same taxable item , same state as the Nov 8 order. Sales tax was not charged. ?? I have not changed any settings anywhere on anything. ??
Tim - PicturesPro.com
10301 posts
Mon Nov 13, 17
5:52 AM
Maybe the person is out of state or has a different state selected on the order than the one you charge tax for?
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
jadine bruner
58 posts
Mon Nov 13, 17
9:46 AM
Nope... both these orders were Michigan orders. Same exact product purchased. Both in Michigan. One charged tax and the other is not. I'm going to email you Tim and when you get a chance if you can take a look that would be greatly appreciated. I'm not sure what changed where but I haven't changed anything on my end. Has got me befuddled.... if that's a word. lol
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