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Current Version: 4.9.0 | Sytist Manual | Common Issues | Feature Requests
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Emails Not Sending To Not Registered Clients
Timothy Foster
411 posts
Fri Oct 20, 17 9:41 AM CST
When I try to send an email to someone that is not on our client list, they are not receiving the email. Has anyone had this issue? or a fix, other than forcing to make an account?
Thanks
Thanks
Tim Foster
Tim - PicturesPro.com
16,201 posts
(admin)
Sun Oct 22, 17 8:37 AM CST
Go to Stats -> Email Log. If you see the emails there, then they are being sent out from Sytist. So it is possible they are going into spam folders.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Timothy Foster
411 posts
Sun Oct 22, 17 9:00 AM CST
we were in contact with the clients. None of them went to spam. I also don't see them in the email log but it is really hard to read the log. Is there a way to get the log to view properly on a 13in screen. the photo attached shows how it looks on my screen and there is no way to zoom in or out to adjust it.
Tim Foster
Tim - PicturesPro.com
16,201 posts
(admin)
Sun Oct 22, 17 10:49 AM CST
You can search email addresses in the email log.
I don't see a screen shot, but try holding down Ctrl and click - on the keyboard to increase the screen resolution.
I don't see a screen shot, but try holding down Ctrl and click - on the keyboard to increase the screen resolution.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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