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Gallery Stats For Archived Orders

 
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Michael Leenheer
Wed Oct 11, 17
5:30 PM
Is there a way to keep "archived" orders showing in the "stats" tab of a gallery?

We put our orders in the "archived" folder once they are fully delivered and done, but I'm noticing that the photo gallery doesn't show that any orders were placed once we do that. It would be useful to still see that purchases were made from a gallery even when the purchase has been completed. Thoughts?


 
 
 
 
 
Michael Leenheer | New Light Photography - SUB Photo
Brian Crussel
Thu Oct 12, 17
4:56 AM
Ditto. This would be nice.
Tim - PicturesPro.com
admin
Thu Oct 12, 17
7:31 AM
They are calculated in the gallery stats. Only "Deleted/Trashed" orders are not calculated. If you mean when you click to view the orders, click Archived in the left menu of the order list.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Michael Leenheer
Thu Oct 12, 17
10:38 AM
No, I mean that archived orders do NOT always show in the gallery stats.

This seems to happen 100% of the time when an order is totalled at $0. For me that is a retouched download that's included in their session, and even though there's no $$ it would be nice to know they ordered & received their product and have it counted. I am not sure if this is all about the price though as the screenshot attached is of a paid transaction. I can supply more examples if needed but I have many like this.



Attached Photos
 
 
 
 
 
Michael Leenheer | New Light Photography - SUB Photo
Michael Leenheer
Thu Oct 12, 17
11:18 AM
Could it be that download-only orders are not showing in the stats?
 
 
 
 
 
Michael Leenheer | New Light Photography - SUB Photo
Tim - PicturesPro.com
admin
Thu Oct 12, 17
1:34 PM
It's definitely not the archive status doing it. I just double checked it.

On that order in your screenshot, does it show that gallery name under the thumbnails?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Michael Leenheer
Thu Oct 12, 17
4:04 PM
Yes it does; I clicked that link to get to the gallery. Here's another sample that shows the link if it helps.
Attached Photos
 
 
 
 
 
Michael Leenheer | New Light Photography - SUB Photo
Tim - PicturesPro.com
admin
Sun Oct 15, 17
6:51 AM
I found what it was. I'll email you a file to upload.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com

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