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Discount/account Credit Issue

 
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Stephanie Meier
16 posts
Thu Sep 28, 17
11:15 AM
Customer is being "charged" full amount of order with account credit. But there is a discount on the order and it is not taking that into consideration. Discount shows up on order information but when I click on edit order it doesn't show up there.
 
 
 
 
 
Tim - PicturesPro.com
9874 posts
admin
Thu Sep 28, 17
1:16 PM
What kind of discount? A coupon or early bird special? And the discount shows on the order and sub totals, but not being deducted from the grand total?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Stephanie Meier
16 posts
Thu Sep 28, 17
1:41 PM
Early bird special. Yes the discount shows on the order but not being deducted.
 
 
 
 
 
Stephanie Meier
16 posts
Thu Sep 28, 17
1:43 PM
I'm trying to get a jpg screenshot uploaded to you but having no luck
 
 
 
 
 
Tim - PicturesPro.com
9874 posts
admin
Fri Sep 29, 17
12:14 PM
Not sure why the screen shot won't upload, but you can email it to me at info@picturespro.com
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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