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"forgot Password" Email Not Sending
l
livia fremouw
6 posts
Fri Sep 22, 17 12:51 AM CST
When clients try to use the "forgot password" function, they are not getting any emails. Nothing. What might be wrong? They seem to be getting other automated emails I sent through Sytist.
Thanks!
Livia
Thanks!
Livia
Tim - PicturesPro.com
16,207 posts
(admin)
Fri Sep 22, 17 11:05 AM CST
Those emails are sent like the rest. It could be that they are going into spam folders.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
l
livia fremouw
6 posts
Sat Sep 23, 17 11:04 PM CST
I tested it with my email, logging in from a different computer. I kept checking the spam folder for the next few hours but never got anything and nothing made it to my inbox. Weird. Would you mind logging into my client galleries as a client a seeing if it works for you?
http://www.fremouwphotography.com/client-galleries/
Thank you!
Livia
http://www.fremouwphotography.com/client-galleries/
Thank you!
Livia
Edited Sat Sep 23, 17 11:18 PM by livia fremouw
Tim - PicturesPro.com
16,207 posts
(admin)
Mon Sep 25, 17 7:52 AM CST
I received it fine. See attached. You can have your host trace the emails that are not being received probably but worked for me.
Attached Photos
Edited Mon Sep 25, 17 7:52 AM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
l
livia fremouw
6 posts
Mon Sep 25, 17 2:29 PM CST
Thank you Tim!!!
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