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Multiple Downloads Of The Same File Listed In Stats

 
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Kathy Moore
25 posts
Tue Aug 29, 17
12:41 PM
Hi. We had a gallery with free downloads and I was just scrolling through the stats and saw a few different instances of the same file showing a download 12 or so times from the same IP at the exact same minute. Is this a hiccup in the stats, an interrupted download, something else?

Thanks!
Tim - PicturesPro.com
10278 posts
admin
Wed Aug 30, 17
9:30 AM
It could just be that they click the download link multiple times.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Kathy Moore
25 posts
Wed Aug 30, 17
9:33 AM
Of course it could, but why would they click the download button 12 times in one minute on one file and just once on several others?
Tim - PicturesPro.com
10278 posts
admin
Wed Aug 30, 17
12:49 PM
Could have been something like a network / ISP issue at the time dropping. I really don't know though. If you think it is an issue and you see it happening multiple times, you can email me the link to your Sytist admin with the username and password and let me know which gallery or galleries.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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