To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Broken Image Upload And Max 45 Images
C
Cristina Licata
9 posts
Fri Apr 28, 17 3:59 AM CST
Hi,
I am having trouble uploading to my galleries. I have just tried a 66-image upload, but only 45 images appear to have gone through, and they all show as broken links. I tried storage on both S3 and my own server.
I have checked the sy-config file and the memory settings are as they should be. I have also disabled all the plugins working on my wordpress site in case any of them were interfering. To my knowledge, I have not made any changes, and had been able to upload as normal up until recently.
Please can you help?
Thank you,
Cristina
I am having trouble uploading to my galleries. I have just tried a 66-image upload, but only 45 images appear to have gone through, and they all show as broken links. I tried storage on both S3 and my own server.
I have checked the sy-config file and the memory settings are as they should be. I have also disabled all the plugins working on my wordpress site in case any of them were interfering. To my knowledge, I have not made any changes, and had been able to upload as normal up until recently.
Please can you help?
Thank you,
Cristina
Tim - PicturesPro.com
16,207 posts
(admin)
Fri Apr 28, 17 8:49 AM CST
Are you possibly running out of space on your hosting account?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
C
Cristina Licata
9 posts
Fri Apr 28, 17 8:50 AM CST
No, I have about 10gb on my server and plenty more on Amazon!
C
Cristina Licata
9 posts
Fri Apr 28, 17 9:05 AM CST
Would it help if I emailed you log in details to the admin? I need to upload a client gallery by tonight .
Tim - PicturesPro.com
16,207 posts
(admin)
Fri Apr 28, 17 9:17 AM CST
Email me the link to your Sytist admin with the username and password so I can look.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
C
Cristina Licata
9 posts
Fri Apr 28, 17 9:44 AM CST
Thanks Tim,
It's on its way.
It's on its way.
This reply was deleted.
Tim - PicturesPro.com
16,207 posts
(admin)
Mon May 01, 17 6:00 AM CST
Cristina's issue was because the PHP settings had changed and was no longer able to upload photos over 2MB. How exactly are you having issues?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
This reply was deleted.
Please log in or Create an account to post or reply to topics.
Loading more pages