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Current Version: 4.9.2 | Sytist Manual | Common  Issues | Feature Requests

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New Install Required

R
10 posts
Mon Feb 27, 17 6:57 AM CST
Hi Tim,

I have moved host providers and have lost my Sytist installation. I have tried to re-install but the only version I have a copy of is 0.9.0.

I have uploaded the installation files to/public_html/sytist. When I run the initial setup for the database I get the following error:-

sytist Installation

Fatal error: Uncaught Error: Call to undefined function mysql_connect() in /home3/kellysh9/public_html/sytist/install/setup_create.php:10 Stack trace: #0 /home3/kellysh9/public_html/sytist/install/index.php(41): include() #1 {main} thrown in /home3/kellysh9/public_html/sytist/install/setup_create.php on line 10

I have just upgraded to the latest version today but only have the version 0.9.0 install files. How do I best resolve this issue?

Many Thanks

Rob Shaw
16,240 posts (admin)
Mon Feb 27, 17 7:07 AM CST
Download the current installation files (1.8.2) from the order you purchased Sytist on in your account here
https://www.picturespro.com/index.php?view=account
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
R
10 posts
Mon Feb 27, 17 8:30 AM CST
Hi Tim. There is no download link available on my page. There is no history beyond a previous upgrade.
16,240 posts (admin)
Mon Feb 27, 17 9:08 AM CST
You should have an order # 20100 on that my account page. Click that order # and there is a download link.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
R
10 posts
Mon Feb 27, 17 9:56 AM CST
Hi Tim, When I click on the order 20100 it takes me to order 22260 and I do not see a download link.

Thanks:

Rob...
16,240 posts (admin)
Mon Feb 27, 17 10:48 AM CST
Sorry about that, had a glitch. You should be able to view that order now.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
18 posts
Sat Mar 10, 18 7:23 PM CST
I am wanting to do a clean install on a new server but bring the old database over with orders history and client information. I do not need the photos on the new install but definitely need all order history. is this possible?
7 total messages
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Category: Installation
 
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