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Green Screen Background Names Don't Appear

 
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Paul White
Wed Jul 06, 16
4:10 PM
I just discovered that the file names for the green screen backgrounds do not appear on the client's order. Since I have hundreds of backgrounds, and some are similar, it is a guessing game as to which one the client has chosen. This makes it something I won't be able to use because it will take too much time to determine the background and it may be the wrong one when I do think I have found it. PLEASE, Tim put the name of the background on the client's order.
 
 
 
 
 
Paul White
Tim - PicturesPro.com
admin
Thu Jul 07, 16
6:48 AM
You can see the background file name when viewing the order in the admin and in the Manage Photos tab.
Attached Photos
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Paul White
Thu Jul 07, 16
10:18 AM
Tim, Yes, but they don't appear on the Packing List, which I use to print from. As best I can tell, the Packing List is the only way to get a printed copy of the order. In order to use the screen for determining which images I must print it would mean constantly switching back and forth from the screen display to Photoshop.

If the background name can't be included in the Packing List, could we have a "To be printed" list that includes it?
 
 
 
 
 
Paul White
Tim - PicturesPro.com
admin
Fri Jul 08, 16
5:54 AM
If you click the Manage Photos tab when viewing the order, there is a Print Version option. If you view that with the thumbnail option checked, it will show the background file name there.

I will make a note to add the background file name to the packing slip.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Paul White
Fri Jul 08, 16
4:37 PM
Thank you, Tim!!!
 
 
 
 
 
Paul White
Loyd Van Zante
Sun Sep 03, 17
5:05 PM
Hello Tim,
I don't know why I am having this problem.
When I go into the order and manage like your image above
the image only shows a black background and never the image selected and
sometimes it you will have the image name for the background beside it.
I started out with the green screen at the beginning but I have done every update.
Thanks Loyd
 
 
 
 
 
Tim - PicturesPro.com
admin
Mon Sep 04, 17
9:18 AM
I don't know why it would be doing that, have not seen that. You would have to email me the link to your Sytist admin with the username and password so I can see.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Ross Crum
Fri Nov 17, 17
12:55 AM
The background isn't shown with packages/collections on the emails that are sent out indicating a "new order" has been entered. Not sure if this is what was originally referred to or not!
Tim - PicturesPro.com
admin
Fri Nov 17, 17
4:44 AM
I believe this is something I have addressed for the next update.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Ross Crum
Fri Nov 17, 17
9:33 AM
Thanks Tim! Not rushing, but when is the next update expected?
Tim - PicturesPro.com
admin
Fri Nov 17, 17
11:33 AM
Sometime in the first couple of weeks of December.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Bruce Pham
Sun Nov 19, 17
6:45 PM
Also Tim, please think about allowing client to see the backdrop names. This option would really help when clients call in their orders and need to tell us the backdrop they want.
 
 
 
 
 
Bruce Pham • Forever Studio • School Pictures At Their Best
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