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Contact Form Emails: Reply-to

35 posts
Tue May 26, 15 11:22 AM CST
Hey Tim,

Contact forms submitted from my Sytist site come "from" my main email address as set in the Sytist settings. It'd be super if they could come with a reply-to the email submitted in the form "email" field. Is this possible?

Thanks as always.
16,216 posts (admin)
Tue May 26, 15 12:52 PM CST
Go to Settings -> Email Sending Settings, and set send all email from your email address to No.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
35 posts
Tue May 26, 15 1:01 PM CST
Thanks as always for the fast response. It looks like Dreamhost requires all emails be sent from an address with host domain. :( :( This is so annoying! Will try to find a workaround.

Thanks Tim.
16,216 posts (admin)
Tue May 26, 15 1:25 PM CST
Actually in the next update those will send from your email address but the reply-to will be the email address used to fill out the form. Made this change for these situations.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
35 posts
Tue May 26, 15 1:31 PM CST
Fantastic!! On-point as usual Tim, thanks so much!
35 posts
Sun Oct 11, 15 1:35 PM CST
Hey Tim, looks like the "reply-to" feature stopped working after recent update, let me know how I can fix it.

When I reply to emails it's putting my email address in the to: field like it used to before you added the reply-to feature.
16,216 posts (admin)
Mon Oct 12, 15 6:54 AM CST
In settings -> Mail sending settings, are you using the mail() function or SMTP PHPmailer?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
35 posts
Mon Oct 12, 15 7:51 AM CST
PHP Mail() function
16,216 posts (admin)
Mon Oct 12, 15 12:15 PM CST
I've just done a couple of test and it is sending for me the from email from my email address and a reply-to to the person filling out the form. Can you view the message headers and copy and paste them into an email to me?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
35 posts
Mon Oct 12, 15 12:21 PM CST
Will do, thanks Tim.
35 posts
Mon Oct 12, 15 12:26 PM CST
So I just went to copy one of the headers and out of curiosity I clicked reply and it started the email to the email listed in the contact form field. This was very confusing, until I remembered that the two emails I had trouble with, I was responding to them on my iPad. Sure enough, the reply-to is working perfectly in Safari (gmail) but when I try to reply in the Gmail iPad app it wants to send to me. So bizarre! Also tested on my iPhone and same result, it wants to send to me.

I guess you can look into it if you'd like, but I'll just keep it in mind when I need to reply via mobile that I'll need to manually change the To: field to the person's email.
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