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Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
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Contact Form Emails: Reply-to
Josh Mariana
35 posts
Tue May 26, 15 11:22 AM CST
Hey Tim,
Contact forms submitted from my Sytist site come "from" my main email address as set in the Sytist settings. It'd be super if they could come with a reply-to the email submitted in the form "email" field. Is this possible?
Thanks as always.
Contact forms submitted from my Sytist site come "from" my main email address as set in the Sytist settings. It'd be super if they could come with a reply-to the email submitted in the form "email" field. Is this possible?
Thanks as always.
Tim - PicturesPro.com
16,216 posts
(admin)
Tue May 26, 15 12:52 PM CST
Go to Settings -> Email Sending Settings, and set send all email from your email address to No.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Josh Mariana
35 posts
Tue May 26, 15 1:01 PM CST
Thanks as always for the fast response. It looks like Dreamhost requires all emails be sent from an address with host domain. :( :( This is so annoying! Will try to find a workaround.
Thanks Tim.
Thanks Tim.
Tim - PicturesPro.com
16,216 posts
(admin)
Tue May 26, 15 1:25 PM CST
Actually in the next update those will send from your email address but the reply-to will be the email address used to fill out the form. Made this change for these situations.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Josh Mariana
35 posts
Tue May 26, 15 1:31 PM CST
Fantastic!! On-point as usual Tim, thanks so much!
Josh Mariana
35 posts
Sun Oct 11, 15 1:35 PM CST
Hey Tim, looks like the "reply-to" feature stopped working after recent update, let me know how I can fix it.
When I reply to emails it's putting my email address in the to: field like it used to before you added the reply-to feature.
When I reply to emails it's putting my email address in the to: field like it used to before you added the reply-to feature.
Tim - PicturesPro.com
16,216 posts
(admin)
Mon Oct 12, 15 6:54 AM CST
In settings -> Mail sending settings, are you using the mail() function or SMTP PHPmailer?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Josh Mariana
35 posts
Mon Oct 12, 15 7:51 AM CST
PHP Mail() function
Tim - PicturesPro.com
16,216 posts
(admin)
Mon Oct 12, 15 12:15 PM CST
I've just done a couple of test and it is sending for me the from email from my email address and a reply-to to the person filling out the form. Can you view the message headers and copy and paste them into an email to me?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Josh Mariana
35 posts
Mon Oct 12, 15 12:21 PM CST
Will do, thanks Tim.
Josh Mariana
35 posts
Mon Oct 12, 15 12:26 PM CST
So I just went to copy one of the headers and out of curiosity I clicked reply and it started the email to the email listed in the contact form field. This was very confusing, until I remembered that the two emails I had trouble with, I was responding to them on my iPad. Sure enough, the reply-to is working perfectly in Safari (gmail) but when I try to reply in the Gmail iPad app it wants to send to me. So bizarre! Also tested on my iPhone and same result, it wants to send to me.
I guess you can look into it if you'd like, but I'll just keep it in mind when I need to reply via mobile that I'll need to manually change the To: field to the person's email.
I guess you can look into it if you'd like, but I'll just keep it in mind when I need to reply via mobile that I'll need to manually change the To: field to the person's email.
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