To post a new support question, click the Post New Topic button below.
Current Version: 4.9.2 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Is There A Way To Make One Photo In A Gallery Not Downloadable?

J
6 posts
Sat Aug 30, 14 9:51 AM CST
I am attempting to set up a cart and price lists for a preschool session that I have upcoming. The gallery contains each child's picture and then a composite class picture. I do NOT want parents to be able to download the class picture (since they could, essentially, sell copies on their own), but I would like parents to have the ability to download their own child's individual picture. Is there a way to turn off the ability to download ONE picture in the gallery?
T
265 posts
Sat Aug 30, 14 11:20 AM CST
I think you can set different price groups for galleries.
R
247 posts
Sat Aug 30, 14 3:43 PM CST
Yes...you can set a separate price list for each image.

Just select the photo and at the bottom of the page choose "Change Price List"
Edited Sat Aug 30, 14 3:52 PM by Richard Mardirosian
S
182 posts
Mon Jan 29, 18 6:27 PM CST
Following on from this question. Is there a way to do this and then add the class photo (print only) to a collection including individual photos (prints and files)?

EG have a collection with:
-a class print (no downloading allowed)
-plus an individual print
-plus a digital file

I added the class print on a seperate price list and then combined products from two price lists in one collection. I also changed the price list for the photo. BUT it gives the option of selecting the class photo for the download in the shopping cart.
Edited Mon Jan 29, 18 7:46 PM by Sarah MacKenzie
S
182 posts
Mon Jan 29, 18 7:58 PM CST
I'm also trying to do a collection with:
-a class print (no downloading allowed)
-plus an individual print
-plus ALL individual digital files.

I've done the same as above and have the same problem. It also includes the class photo in with the buy all digitals, even though the class photo is on a different price list.
Edited Mon Jan 29, 18 8:04 PM by Sarah MacKenzie
16,246 posts (admin)
Tue Jan 30, 18 5:03 AM CST
Is there only 1 class photo? If so, you can just put in the description of the collection that it includes the class photo, just don't make it an actual product in the collection.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Jan 30, 18 5:05 AM CST
Yes, just one class photo - but parents want to see them before ordering Can I add a sample somewhere that they can view but not order?
16,246 posts (admin)
Tue Jan 30, 18 5:24 AM CST
Let me do some thinking on this. How are you password protecting the photos .... the passcode photos option or password protected sub galleries?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Jan 30, 18 5:39 AM CST
If it’s easy to set up with lots of individual student galleries I’d prefer to use the passcode? The “find my photos” tool. Otherwise I’ll do subgalleries and upload password files. It would be awesome if I didn’t have to put a class photo file into each individual gallery.
S
67 posts
Tue Jan 30, 18 10:17 AM CST
Assuming I understand the follow on question, I think I do something similar.

I have collection with a collage and the some prints. The collage in this case could your class picture. I post an “example” of the collage as a picture in the gallery. I tell parents “this is what the collage will look like bu with your kids pictures” in the gallery description. I then set the price list to that picture to a different price list. The prices list is a Not Available for Purchase list. There is no product in it. So there for they can’t buy it. It seem to work for me. So I would create the class picture and then post it and reassign the price list.

Hope that makes sense.

Scott
16,246 posts (admin)
Wed Jan 31, 18 5:22 AM CST
Another option I think will work is if you use the passcode photos option (password protecting individual photos), you can put the class photo in a sub gallery. Then edit the sub gallery and add a price list that has nothing in it. When the parents are viewing the photos, they will see the class photo sub gallery and they can view it but won't be able to purchase it or add it to a collection.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Mon Feb 05, 18 5:05 PM CST
Thanks Tim and Scott.
I will have password protected subgalleries (rather than individual photos). I think what I will have to do is give parents two passwords. One to their individual photo subgallery and one to the group photo subgallery (no purchasing available). Not a perfect solution but should be fine and is way less work for me than uploading a file into every folder. :)
Edited Mon Feb 05, 18 5:11 PM by Sarah MacKenzie
S
182 posts
Mon Feb 05, 18 5:36 PM CST
Actually this won't work. I still need them to be able to purchase the group photo as a print. Back to the drawing board.

Is it possible to have an item on the product list that does NOT require selection of a photo to go with it?
Edited Mon Feb 05, 18 5:44 PM by Sarah MacKenzie
16,246 posts (admin)
Tue Feb 06, 18 6:29 AM CST
I think the sub gallery with the class photo will work. You can assign a price list to that sub gallery that only has prints available. And if the price list assigned to that sub gallery doesn't have any collections, then they won't be able to add the class photo to their collection.

You can create a collection with no products in it for a product that does not require a photo, but that might actually confuse the customer.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Mon Feb 19, 18 7:34 PM CST
Hi Tim - this almost works. Except the class print is listed in the BUY ALL downloads.
16,246 posts (admin)
Tue Feb 20, 18 9:11 AM CST
If the class photo is in it's own sub-gallery it will not be included in the "Buy All". I have just tested it with password protected sub galleries and passcode photos and neither include the class photo from another sub gallery.

How are you making it include the class photo from another sub gallery in the buy all?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Feb 20, 18 10:42 AM CST
Ah, my class photo is in the same gallery, it just doesn’t have a passcode. If I put it in a sub gallery, will parents still see it?

At the moment I have one gallery with multiple children each with their own passcode and the class photo with no passcode so that all the parents can see the class photo plus their individual photos when the enter their passcode.
16,246 posts (admin)
Tue Feb 20, 18 11:17 AM CST
If you put it in a sub gallery they will see it when they view their photos with the passcodes. It will show above the photos they are viewing.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Feb 20, 18 5:01 PM CST
Firstly, thanks for your help!!

I have added the group photo to a sub gallery. It is viewable and not included in the BUY ALL. Woohoo!!

BUT it allows me to order the group print as a digital file as well. I have the two price lists set up. One with the packages and digital files and this is applied to all the individual photos. The other list has a print only and is applied to the group photo. I need to be able to add the group print in packages with the individual print, which works fine. I have also checked this with the group photo set to a price list with no items and I can still select it as s digital file in the individual photos packages.
Edited Tue Feb 20, 18 5:24 PM by Sarah MacKenzie
51 posts
Wed Feb 21, 18 5:29 AM CST
I am also following along with this thread and have been trying to nut it out with Sarah M how we can get around this issue. (Both Kindy photographers)

1. The problem seems to be when we are allowing our clients the possibility to BUY ALL from our Kindy Children's galleries as digital images and have a PRINT ONLY product (group photo)within that gallery it will give them a download - which is a huge issue as us kindy photographers dont want those parents sharing those digital group photos = less revenue.

2. I have been following that we add it in subgallery or make a empty price list etc - but it seems it still does not get rid of the problem in essence - it's still able to be a downloadable product if within a gallery.

So my Ideal solution (and hopefully you are able to implement it - within the capabilities of the system - is there any way at all to have photos in the galleries have a tickbox option to say - NOT Available for digital download/purchase) This would then solve this problem and be a short cut solution rather than going around it the long way with separate price lists, sub galleries etc. Please please please , pretty please.
51 posts
Wed Feb 21, 18 5:34 AM CST
just to clarify a little further..... a tickbox when you click on a particular image - so making it specific to an image eg click on the group photo image and be able to make a selection to "Do NOT allow digital download/purchase or something like that or PRINT PRODUCT ONLY maybe..

16,246 posts (admin)
Wed Feb 21, 18 12:05 PM CST
I really don't know what else to suggest. There is just not an option or checkbox to not have an individual photo not be selected for a digital product within a collection at this time.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Wed Feb 21, 18 2:25 PM CST
I think I've solved it (mostly!). :)

I can add the group photo on the gallery page (not the gallery) in the page designer. It is then only viewable to all the parents in the class and not able to be purchased at all. So no downloads and no adding to collections!! I will add a watermark manually before uploading it.

Woohoo!!!

Edited Wed Feb 21, 18 5:45 PM by Sarah MacKenzie
51 posts
Wed Feb 21, 18 4:34 PM CST
Sarah - that makes sense. I just thought to further solve this problem - yes do what you have suggested in putting the actual watermarked group photo in the section on the gallery page (add a note that this is the finished version or whatever) but for clients to purchase - upload a "sample version in their gallery - so that way they can add it to collections or buy all etc but they will only get a "sample" digital version (with a note on it saying the actual version is on display in the gallery ) does that make sense.

NB: The actual group photo in the gallery page is a option only - the other option is to print and display at the kindergarten. (which is what we are avoiding to make our workflow quicker)

But I think the only way we can do it is by having the "sample image" in the gallery for purchasing .

But hopefully Tim you could perhaps look into this for the next update to possibly add that option of a tickbox to make it NOT a downloadable product (please) as it would make our workflow so much easier.

Thanks
24 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 863 times
Category: Orders
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close