Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Admin Page Blank

A
10 posts
Mon May 28, 18 3:36 PM CST
When I go to my admin page it's blank. I just purchased the upgrade for $99 but don't know if that's going to fix my issue. Please help! I have clients waiting for galleries.
16,148 posts (admin)
Tue May 29, 18 9:16 AM CST
Most likely your host has updated the PHP version to PHP 7 which Photo Cart is not compatible with. You would need to contact your host and have them downgrade the PHP version to PHP 5.4 or 5.6.

You purchased an update for Sytist, not Photo Cart. Not really sure how you got to that page to purchase that. Sytist is a different product from Photo Cart and that Sytist update doesn't apply to your Photo Cart. I will refund that purchase.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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