Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Issue Thats Come Up Today

S
18 posts
Fri Dec 04, 15 4:40 AM CST
Hey Tim (and all)

I've got an issue thats come up today and this is 100% costing me a lot in sales.

Had a customer contact me asking "where can I buy the book?"
I've made phonebooks from an event I covered, theres 2, 1 full event book & the other is a category book.
I've made a price group for each, attached them to each book and uploaded them.
Turns out the "add to cart" feature is not there at all on the iPhone (maybe other phones) but there for the desktop site.

I've tried on my phone, on my wife phone, on a friends phone, I've tried on the desktop and its fine, but the phones theres no option.
One of the customers today mentioned this, after calling him he said he was trying on his phone, I've had to add it to the cart myself to make the sale.

Whats going on? what have i done wrong? the gallery has the price group for the first book, but the second book I've assigned its own price group


Help please
S
18 posts
Fri Dec 04, 15 4:41 AM CST
149 posts
Fri Dec 04, 15 7:58 AM CST
you haven't done anything wrong. Photocart is an older app, from before smart phones.
If you want this feature you need to update to sytist.
S
18 posts
Fri Dec 04, 15 3:28 PM CST
the add to cart on a phone was never an issue before this,
Is there a way to disable the phone site?
16,207 posts (admin)
Mon Dec 07, 15 1:55 PM CST
There is no purchasing options on mobile in Photo Cart.

To disable mobile detect, download this zip file and read the READ-ME file for instructions:
http://www.picturespro.com/sy-misc/download/disable-mobile-detect-photo-cart.zip
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
18 posts
Mon Dec 07, 15 2:30 PM CST
Thanks Tim

I might have to upgrade to Stylist soon
6 total messages
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