Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Cannot Access Photocart

A
5 posts
Sun Mar 17, 19 6:57 PM CST
I go to my usual log in page and get this message :

Unable to connect to the databaseAccess denied for user 'angelak3_picspro'@'localhost' (using password: YES)

Any thoughts?

Thanks,
Angie
16,148 posts (admin)
Mon Mar 18, 19 5:09 AM CST
That would indicate the password for the database user has changed in your hosting control panel either by you or your host. If you changed the password, you will need to update it in the setup.php file that is inside your Photo Cart folder. It is the $setup['pc_db_pass'] variable.

Or you will need to create a new database user in your hosting control panel in the MySQL section, assign that database user to your Photo Cart database and enter in the new database username and password in the setup.php file in the Photo Cart folder.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
5 posts
Mon Mar 18, 19 7:21 AM CST
thank you- my hosting company did an update and something got messed up. all is good now :)
3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 683 times
Category: Error
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close