To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Galleries Not Posting

D
5 posts
Tue Sep 20, 22 5:37 PM CST
Galleries will not post! SO WEIRD!
It doesn't show up until I click on "published" and it goes from 69 to 70, then it shows, but it does not show in VIEW MY WEBITE live or when I go back to site content? Help! I have tried changing the date to an older date on the gallery, but it makes no difference. Could this be something with my hosting server? Godaddy is my host.
D
5 posts
Tue Sep 20, 22 5:39 PM CST
Here is the direct link to the gallery, which is working! But it is not showing on the galleries main page (site content). https://delphianblue.com/clients/weddings/sonja-and-kurt-married-9242022/
16,148 posts (admin)
Wed Sep 21, 22 4:31 AM CST
You can email me the following for me to look into it:

1) The link / URL to your Sytist admin (where you log into your Sytist admin).

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) The NAME of the gallery.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
D
5 posts
Thu Sep 22, 22 3:58 PM CST
I sent you an email with the info you requested above.
I just tried uploading photos as well, and they won't post- although they showed as uploaded in the Admin panel. I sent screenshots. Then, when I go back to the admin panel, the photos are gone. POOF! I am supposed to have an event for the BBB (Better Business Bureau) posted by Monday! Please help.

I also can't get the new update, I ordered and paid for it, but that is not showing at the top of the admin page either. Weird stuff.

I appreciate any help you can give me.
D
5 posts
Thu Oct 06, 22 9:21 PM CST
So, my host is Godaddy... after a back-and-forth with them... it was a firewall cache issue. Its fixed now.
5 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 605 times
Category: Error
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close