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Sytist Screen Not Loading After Server Php Upgrade

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Nancy Gould

31 posts

Tue Sep 20, 22 10:35 AM CST

My host is westhost and they just upgraded PHP from 7.4 to 8.1 and now my sytist page isn't loading.

It also messed up my wordpress template and I'm trying to figure that out as well.

Attached Photos

Tim - PicturesPro.com

16,242 posts (admin)

Tue Sep 20, 22 11:46 AM CST

Your version of Sytist is not compatible with PHP 8. Sytist is compatible with PHP 8 version 4.1 and higher (current version 4.2)

You either have to update your Sytist or have the PHP version downgraded to 7.
https://www.picturespro.com/sytist/how-to-upgrade/
https://www.picturespro.com/sytist-manual/change-log/

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com

Nancy Gould

31 posts

Tue Sep 20, 22 11:51 AM CST

Hi Tim - I'd love to upgrade but when I click on Settings I am still just seeing the blank screen. Is there any way you can do it from the back end for me?? Thank you!

Tim - PicturesPro.com

16,242 posts (admin)

Tue Sep 20, 22 12:48 PM CST

I think you are going to need the PHP downgraded to 7.4 BEFORE doing the update. The update may not work property if you are not. Then you can have the PHP version changed back to 8.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com

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