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Calendar Booking Errors

K
33 posts
Fri Aug 05, 22 11:05 AM CST
Hi! I have my shoots set up all the same for each available day and for some reason if someone books a "mini session" on Wednesday it makes the available time wrong for other shoots or makes them unavailable.

I have simple shoots (1.5 hours) at 2:30/4:00/5:30
or some days mini sessions can be booked at 2:30/3:15 instead of the 2:30 slot for simple shoots. But if someone books the mini at 3:15 on Wednesday it makes the next simple session at 5:00 instead of 4 & 5:30. I have no idea why, any clue?
16,207 posts (admin)
Mon Aug 08, 22 4:21 AM CST
If you have a booking at 3:15 for 1.5 hours, that makes it go until 4:45 so the next available spot would be 5:00. Or am I missing something.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
33 posts
Mon Aug 08, 22 6:52 AM CST
The3:15 is 45 minutes. And it is only wednesdays that does this.
16,207 posts (admin)
Mon Aug 08, 22 7:14 AM CST
You can email me the following for me to look at your settings;

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
33 posts
Mon Aug 08, 22 7:32 AM CST
I made you an admin


I also just posted separately about my credit card process not working after update. Can you check on that too? Thank you!!
Edited Mon Aug 08, 22 7:34 AM by Tim - PicturesPro.com
16,207 posts (admin)
Mon Aug 08, 22 10:57 AM CST
This is a public forum and should not have posted your admin credentials here. Why I asked you to email it to me. I did see it right before I left out and delete it.

I don't have an answer to your problem. I will have to set up similar and do some testing out.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
33 posts
Mon Aug 08, 22 11:13 AM CST
Oops! Sorry I forgot it was a forum and not an email, thanks for taking them out. Also thank you for looking into it, its such a random little bug!
7 total messages
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Category: Calendar
 
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