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Cannot Acces My Site

H
10 posts
Fri Jan 28, 22 3:19 PM CST
Hi,
i just changed hosts to bluehost and i uploaded all the INSTALLATION files to bluehost and when i go to the site.com/install page it gives me an error:

Can someone please help me?
Attached Photos

16,247 posts (admin)
Sat Jan 29, 22 7:41 AM CST
Are you moving your current installation or installation from scratch and starting over?

Looks like you are trying to move it and have not imported the database and updated the config file.

Here is how to move Sytist to another host:
https://www.picturespro.com/sytist-manual/installation/moving-sytist-from-one-host-to-another/

3) You will need to export your database and import it into your new host (your database is not located where your files and folders are) then update the sy-config.php file with the new database settings. Here are instructions on how to do this.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
This reply was deleted.
H
10 posts
Sat Jan 29, 22 8:23 PM CST
and now it gives me a weird page after i got it to work when i switched the $setup['pc_db_location'] variable in the config file to "localhost" :

Edited Sat Jan 29, 22 8:24 PM by Hersh Rosner
H
10 posts
Sat Jan 29, 22 8:27 PM CST
.
Attached Photos

V
301 posts
Sun Jan 30, 22 10:14 AM CST
You should have never gone to Bluehost, they are the worst you will have non stop problems with them.
H
10 posts
Sun Jan 30, 22 10:40 AM CST
HI
which hosting company do you recommend. i had until now 1and1 and i asked around and i got bluehost recommendation , every company has happy customers . whats your experience with them ?
V
301 posts
Sun Jan 30, 22 10:54 AM CST
Bluehost was problem after problem after 2 years i said enough is enough. I was with Godaddy for a very long time before switching to Bluehost, think i switched because godaddy did not have certain things needed for this site or the other gallery software i was using at the time. I have been with Greengeeks ever since, great support, fast hosting even on the shared server hosting plan. I also use S3 to store photos to keep it fast and not use storage on the hosting account. Tim has some great recommendations listed, Sytist customers have been trouble free with his recommendations. I would maybe support those hosting companies because they have supported Sytist users.
16,247 posts (admin)
Mon Jan 31, 22 5:13 AM CST
I'll ask again: Are you moving your current installation or installation from scratch and starting over?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
H
10 posts
Fri Feb 04, 22 11:48 AM CST
i want to start it from scratch

i just switched hosting companies so i deleted all the files from the old hosting company and i downloaded the newest sytist update and i uploaded the install files to the new host. if i am doing anything wrong please tell me
Edited Fri Feb 04, 22 11:55 AM by Hersh Rosner
16,247 posts (admin)
Mon Feb 07, 22 5:12 AM CST
These are the instructions on installing Sytist:
https://www.picturespro.com/sytist-manual/installation/installing/

The screenshot above looks like you already installed it and installed again (database tables exist). You should start over and with a new databse.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
H
10 posts
Mon Feb 07, 22 9:19 PM CST
Thank you, my website is now up.

but is there a way to import my settings from before i reinstalled it, i have a db backup if that helps.
Edited Mon Feb 07, 22 9:38 PM by Hersh Rosner
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