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Create New Page And Cannot Access Page Designer

c
9 posts
Fri Jan 21, 22 5:49 AM CST
I create a new top level page. select the page designer button and i receive this message

This page isn’t working www.xxxxxxxxxx.com is currently unable to handle this request.
HTTP ERROR 500

Server configuration??

16,145 posts (admin)
Fri Jan 21, 22 11:51 AM CST
Hard to say why without looking at things.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) FTP username and password.

4) The name of the page you created.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
c
9 posts
Sat Jan 22, 22 11:43 AM CST
i just sent 2 emails with the creditionals.
Thanks
J
156 posts
Thu Mar 17, 22 8:05 PM CST
Tim, I am having this same issue! I'm going to email you asap.
Jamie
J
156 posts
Sun May 15, 22 9:43 PM CST
Hi Tim,

Just updated my Sytist using the update function and I thought all was well, but having exact same issues as last time. It went super quickly and I contact godaddy to check the whitelist once again. Are you able to check if anything was corrupted again? I have a deadline and nothing is saving!!! These updates are going to be the death of me.

:(
Jamie
16,145 posts (admin)
Mon May 16, 22 5:40 AM CST
Replied to your email on the same subject...
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
6 total messages
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