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Price List Product Group - Possible Bug?
c
chris rowan
44 posts
Thu Jan 13, 22 1:06 PM CST
I have set up a buy all group for full res images (all images must be purchased)
The buy all must be selected before choosing the secotnd 'buying all' which offers free, accompanying web resolution images.
Correctly, if you try to select just the web res. buy all, you are asked to select the 'full res' ones first.
However, once that is selected, if you try to access the free 'buy all' it tells you that nothing has been purchased from the first group!
Unless you come completely out of the gallery (with that initial 'buy all' still in the checkout) and re-access, at which point the free buy-all is suddenly available.
Hope that wasn't too confusing, but at first sight, this appears to be a bug?
Screen shot showing 'purchase from first group' message *after there is an item in checkout: https://drive.google.com/file/d/10BJaAskXQ-b290jvj1M-4vLEFRqZxI4K/view?usp=sharing
The buy all must be selected before choosing the secotnd 'buying all' which offers free, accompanying web resolution images.
Correctly, if you try to select just the web res. buy all, you are asked to select the 'full res' ones first.
However, once that is selected, if you try to access the free 'buy all' it tells you that nothing has been purchased from the first group!
Unless you come completely out of the gallery (with that initial 'buy all' still in the checkout) and re-access, at which point the free buy-all is suddenly available.
Hope that wasn't too confusing, but at first sight, this appears to be a bug?
Screen shot showing 'purchase from first group' message *after there is an item in checkout: https://drive.google.com/file/d/10BJaAskXQ-b290jvj1M-4vLEFRqZxI4K/view?usp=sharing
Edited Thu Jan 13, 22 1:13 PM by chris rowan
Tim - PicturesPro.com
16,216 posts
(admin)
Mon Jan 17, 22 6:11 AM CST
Yes it is not working as expected. I have made a note of it.
You can edit those buy all product and check the "Collapse Options & Description" option. This way they will add to cart, click the return button then it will open the others.
Collapse Options & Description
This option to hide the product options and description until the customer clicks the product men
You can edit those buy all product and check the "Collapse Options & Description" option. This way they will add to cart, click the return button then it will open the others.
Collapse Options & Description
This option to hide the product options and description until the customer clicks the product men
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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