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Password Reset Not Working
Elizabeth Andrews
139 posts
Tue Dec 07, 21 10:20 AM CST
For some reason a client gets an error when trying to reset their password, please see the attached screen grabs.
on a side note, picturepro is no longer secure.
on a side note, picturepro is no longer secure.
Attached Photos
Tim - PicturesPro.com
16,207 posts
(admin)
Thu Dec 09, 21 4:23 AM CST
Do you think there may be a space before or after the email address either where you are entering it or saved in the account?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Elizabeth Andrews
139 posts
Thu Dec 09, 21 10:33 AM CST
That was exactly the issue.
Thanks
Liz
Thanks
Liz
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