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Email Code Error?

225 posts
Fri Nov 19, 21 3:40 PM CST
I love the custom emails :)

I was working on the design after I got an email thinking I did something wrong in the header.
her first and last name appears when I receive the email but the booking type doesn't. Any idea? I have it marked to show me "Booking service"

It DOES appear in the email body and I am using the replacement codes correctly I think? (see arrows and screen shots).

I also found a spelling error which I marked under the customer email. It says customer mmail.
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Edited Fri Nov 19, 21 3:40 PM by Alicia Williams
16,216 posts (admin)
Mon Nov 22, 21 5:02 AM CST
Use [PAGE_TITLE] in the subject instead.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
This reply was deleted.
225 posts
Mon Dec 06, 21 11:00 AM CST
Mhhhm, Not working
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16,216 posts (admin)
Tue Dec 07, 21 3:39 AM CST
Exactly which email is it? There is a confirmation email for each booking service. Is it that one or something you made up? I need to know EXACTLY which email it is.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
225 posts
Tue Dec 07, 21 8:55 AM CST
This is the email that comes to me when someone books. It's under the Booking Services
Its one I created (or tweaked) I just want to be sure this is not going out to clients. like this. Its not a huge deal if it only goes to me. It would be nice to know what people are booking in the subject, but don't spend a ton of time on it.
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225 posts
Tue Dec 07, 21 8:56 AM CST
and this is what it looks like when I click on it.
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16,216 posts (admin)
Tue Dec 07, 21 12:13 PM CST
So the email you receive. ok

I fixed it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
139 posts
Thu Dec 09, 21 10:36 AM CST
I have this issue too, but I didn't tweek anything.
16,216 posts (admin)
Thu Dec 09, 21 12:32 PM CST
So you are receiving emails letting you know someone has booked (booking request receives) and it is showing [BOOKING_SERVICE] in the subject? The default is Booking Request Received at [WEBSITE_NAME], [FIRST_NAME] [LAST_NAME] .... booking service is not in the subject by default.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
139 posts
Thu Dec 09, 21 12:47 PM CST
Sorry I should have been more explicit, I mean the "codes" don't resolve in the automated emails to me.

[PAGE_TITLE] and [WEBSITE_NAME] haven't resolved.

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16,216 posts (admin)
Thu Dec 09, 21 12:54 PM CST
That is the email telling you automated emails are going out to those email addresses and it is supposed to be exactly like that. They replace codes get replaced when it is sent out to the customer.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
139 posts
Thu Dec 09, 21 12:56 PM CST
ok I appreciate you clarifying. When I first saw it I did panic and check that the customers emails resolved properly which they did so I wasn't too concerned.

Thanks

Liz
13 total messages
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