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Credit Card Payment Stopped Working
A
Art Solomon
6 posts
Thu Nov 04, 21 1:54 PM CST
My credit card payment option stopped working. I have checked the settings and them seem to be correct to me. Any ideas?
Tim - PicturesPro.com
16,236 posts
(admin)
Fri Nov 05, 21 4:19 AM CST
Which credit card option?
Are you getting an error message and if so what is it?
What did you change before it stopped working?
Are you getting an error message and if so what is it?
What did you change before it stopped working?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
A
Art Solomon
6 posts
Fri Nov 05, 21 2:57 PM CST
NO error message. they click credit card payment and you cannot go any farther. There is no place to put in cc info.
I upgraded but I have not changed anything that I know of
Art
I upgraded but I have not changed anything that I know of
Art
Tim - PicturesPro.com
16,236 posts
(admin)
Sat Nov 06, 21 6:15 AM CST
Which credit card option?
Square?
Stripe?
Authorize.net?
Something else?
Sounds like maybe you are using Square and not over a secure URL (httpS). If so make sure you have a SSL installed and force httpS into the URL:
https://www.picturespro.com/sytist-manual/installation/forcing-site-to-use-ssl-https/
Your host may be able to help with that.
Square?
Stripe?
Authorize.net?
Something else?
Sounds like maybe you are using Square and not over a secure URL (httpS). If so make sure you have a SSL installed and force httpS into the URL:
https://www.picturespro.com/sytist-manual/installation/forcing-site-to-use-ssl-https/
Your host may be able to help with that.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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