Download File Extension Question

When I upload the photos - they all have a .jpg file extension - all my files are stored at AWS - S3, I have also checked there and they all have a .jpg file extension, however, when a client downloads an image or I test a free download, the extension is .jpeg
Now all my clients and programs like the four digit extension - is there a setting I'm missing to make sure the exact extension that is uploaded is also downloaded the same and not changed?

Edited by

Nothing i know of changes the file extension in sytist, right click on your download and click properties then details. You will see it is .jpg see photos, it's description it will say "jpeg"

Edited by

Nothing changes the file extension. When a photo is downloaded it is named the original name of the photo. So if it has a .jpeg extension then it was uploaded that way.

Edited by

Here is a screen shot of an uploaded photo and file name - but when downloaded, the extension is .jpeg - so it appears something is changing it

Edited by

I don't see a .jpeg. Where does it show that? That is .jpg

Edited by

I will do this in two messages - here is the info on the same photo - one is the upload - jpeg the other is the same photo after download - .jpeg

Edited by

Here is the download of that same file

Edited by

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

Edited by