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Tracking Orders
p
paul Smith
91 posts
Wed Sep 08, 21 4:22 AM CST
Is it possible to see when an order had its status changed??
When an order arrives it starts in new, then it gets allocated to say 8x6, 12x8
Then once it is processed it might go to the lab if it's a size I don't print or it might to a category such as montage, which will then move to approved and then onto lab before being archived once it's been posted.
As I have different people involved in different roles it's tricky to know when an order has had its status changed - is it possible to get a report for this ??
When an order arrives it starts in new, then it gets allocated to say 8x6, 12x8
Then once it is processed it might go to the lab if it's a size I don't print or it might to a category such as montage, which will then move to approved and then onto lab before being archived once it's been posted.
As I have different people involved in different roles it's tricky to know when an order has had its status changed - is it possible to get a report for this ??
Tim - PicturesPro.com
16,148 posts
(admin)
Wed Sep 08, 21 5:51 AM CST
p
paul Smith
91 posts
Wed Sep 08, 21 5:55 AM CST
Hi Tim,
Yes I use a raft of different statuses, I was hoping to be able to track when the statuses are changed, so if I get a customer enquiry I can give them a timeline
Yes I use a raft of different statuses, I was hoping to be able to track when the statuses are changed, so if I get a customer enquiry I can give them a timeline
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