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Backup Download Error

S
26 posts
Tue Sep 07, 21 6:45 PM CST
Hi, I'm getting this message when I click on my backup to download it: Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

What should I do?
16,242 posts (admin)
Wed Sep 08, 21 5:48 AM CST
That means it is triggering Mod_Security on the server but it is a false positive. You would have to contact your hosting company support and let them know that and they can whitelist the rule you are triggering.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
26 posts
Wed Sep 08, 21 8:05 AM CST
Ok, thanks, Tim.
3 total messages
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Category: Error
 
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