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Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
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Extra Fields In 'your Order Has Shipped' Email?
Brooke Woollett
97 posts
Wed Jul 14, 21 12:10 AM CST
Hi Tim
Is it possible to include this information into the "your order has shipped" email?
[ORDER_LINK_OPEN]View Order[/LINK]
[DOWNLOAD_DESCRIPTION]
I can't see the option to add these fields into the "your order has shipped"
I often get customers asking me how they can download their portrait file once they receive the email telling them that their prints have shipped. (ie yes they order both prints and downloads!) I realise that they have already had the instant link populate and the automated email receipt "Thank you for your order" with this information in it and I tell them I will re send the link. It would just help remove the extra admin from those that don't read! ;)
Thank you.
Is it possible to include this information into the "your order has shipped" email?
[ORDER_LINK_OPEN]View Order[/LINK]
[DOWNLOAD_DESCRIPTION]
I can't see the option to add these fields into the "your order has shipped"
I often get customers asking me how they can download their portrait file once they receive the email telling them that their prints have shipped. (ie yes they order both prints and downloads!) I realise that they have already had the instant link populate and the automated email receipt "Thank you for your order" with this information in it and I tell them I will re send the link. It would just help remove the extra admin from those that don't read! ;)
Thank you.
Tim - PicturesPro.com
16,242 posts
(admin)
Wed Jul 14, 21 10:42 AM CST
You can add [ORDER_LINK] to the default email and it will make a link to the order. I'll make a note of the order open link,
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Brooke Woollett
97 posts
Wed Jul 14, 21 3:38 PM CST
Thank you. I have added the order link and it worked, (even though it wasn't in the list of options under the default shipping.) I also tried to the open link in case but that didn't work.
This will be helpful for now thank you, however the open link would probably look nicer if it's on your list. Thanks.
This will be helpful for now thank you, however the open link would probably look nicer if it's on your list. Thanks.
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