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Single Image Collections - Black And White Selected - Not Showing
T
Trailboy
358 posts
Tue Jun 29, 21 7:47 AM CST
Hi Tim.
First, I think there is a problem with my earlier query here:
https://www.picturespro.com/support-forum/sytist/?t=50969-expired-green-screen-galleries-showing-green-screen-selection
Secondly, I am using single image collections next academic year for the first time. But I have noticed that if a single image pack is selected, along with the black and white option, then it isn't showing that the customer has chosen black and white anywhere in their basket.
Is this a bug?
Thanks Tim
First, I think there is a problem with my earlier query here:
https://www.picturespro.com/support-forum/sytist/?t=50969-expired-green-screen-galleries-showing-green-screen-selection
Secondly, I am using single image collections next academic year for the first time. But I have noticed that if a single image pack is selected, along with the black and white option, then it isn't showing that the customer has chosen black and white anywhere in their basket.
Is this a bug?
Thanks Tim
Tim - PicturesPro.com
16,242 posts
(admin)
Tue Jun 29, 21 10:33 AM CST
Single image packages don't have a B&W / color option because the photos are automatically added to the package. So I don't know how it would be selected. I will make a note of it though.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
T
Trailboy
358 posts
Tue Jun 29, 21 2:03 PM CST
I think I have worked out my mistake.
My single image print packs were being constructed as a normal collection, but with Number of Poses as 1.
I have now changed this to make my print packs, not as a collection, but as a normal 'print' product.
The black and white option now works.
However, is it right that only collections allow a preview description? A preview description is very useful, as customers can compare print packs from a single screen with collapsed options and descriptions, rather than having to expand to compare.
My single image print packs were being constructed as a normal collection, but with Number of Poses as 1.
I have now changed this to make my print packs, not as a collection, but as a normal 'print' product.
The black and white option now works.
However, is it right that only collections allow a preview description? A preview description is very useful, as customers can compare print packs from a single screen with collapsed options and descriptions, rather than having to expand to compare.
Attached Photos
Tim - PicturesPro.com
16,242 posts
(admin)
Wed Jun 30, 21 6:05 AM CST
The collections are the only ones with preview descriptions.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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