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Can Images Be Downloaded To Iphone
K
Kimberly Marchesano
49 posts
Sun Apr 11, 21 7:58 PM CST
Trying to download images to an iPhone and it goes through the motions but doesn't save anywhere. Am I missing something?
Tim - PicturesPro.com
16,216 posts
(admin)
Mon Apr 12, 21 6:18 AM CST
Yes they can. But see this:
https://www.picturespro.com/support-forum/sytist/index.php?t=50274-customer-download-erroring
https://www.picturespro.com/support-forum/sytist/index.php?t=50274-customer-download-erroring
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
K
Kimberly Marchesano
49 posts
Mon Apr 12, 21 8:15 AM CST
Thanks Tim,
Just added that line and it's still not working. I can download to my Mac with no issues, just iPhones seems to be the issue.
Just added that line and it's still not working. I can download to my Mac with no issues, just iPhones seems to be the issue.
Tim - PicturesPro.com
16,216 posts
(admin)
Mon Apr 12, 21 11:19 AM CST
That fixes the issue. Perhaps it is automatically going into a download folder.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
K
Kimberly Marchesano
49 posts
Mon Apr 12, 21 1:42 PM CST
I'm not sure. I just searched every file in my phone and can't find it. I tried googling it and still nothing.
L
Louisa Copeland
20 posts
Mon Apr 12, 21 3:21 PM CST
I have updated the settings in the main menu as per your instructions but now when i try it on my iphone, logged in as my client, i get nowhere and then strangely once i got "Sorry, something is wrong with the order numbers".
I am now on about 8 clients who have complained about this to me now.
I am now on about 8 clients who have complained about this to me now.
This reply was deleted.
Tim - PicturesPro.com
16,216 posts
(admin)
Tue Apr 13, 21 6:16 AM CST
You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) where to download something (an order, free downloads, etc... )
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) where to download something (an order, free downloads, etc... )
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
L
Louisa Copeland
20 posts
Tue Apr 13, 21 7:01 AM CST
I have emailed you there Tim, many thanks
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