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Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
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Using Booking Calendar With Twilio Problem
B
Brian Crussel
160 posts
Wed Mar 31, 21 9:35 AM CST
I got everything set up with Twilio (paid account) and when in test mode it worked. I set up my booking page and test booked a time. I got the email confirmation message but not the text. It does not even show a text was even attempted on the stats page. Is there something I need to turn on I did not?
Tim - PicturesPro.com
16,247 posts
(admin)
Wed Mar 31, 21 11:41 AM CST
It won't send a text if your bookings are set to auto-confirm. The option to send a text is when you are confirming the appointment from the admin.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
B
Brian Crussel
160 posts
Wed Mar 31, 21 12:00 PM CST
OK I tried it that way and Sytist did not add the "1" to the number so it was invalid and did not send.
Edited Wed Mar 31, 21 12:01 PM by Brian Crussel
Tim - PicturesPro.com
16,247 posts
(admin)
Wed Mar 31, 21 12:31 PM CST
There is an option in Settings -> Text Messaging for country code. If you enter a 1 there it will add it. However, text from / to the USA does not require it to have a 1 but if you have it adding the + sign then it may.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
B
Brian Crussel
160 posts
Wed Mar 31, 21 4:10 PM CST
It was the "+" sign being checked that did it. It was pre-checked so I never changed it. Thanks! All good now!
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